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Thursday, May 1, 2014 (0 Comments - view/add) Employee Handbook Best Practices: Policy Updates to Include or Remove » Employee Handbooks can be helpful to any employer to manage employees’ expectations. Policy language can also help define...
Tuesday, April 1, 2014 (0 Comments - view/add) Creating a "Partnership" with Your Club Department Heads » “Talent wins games, but teamwork and intelligence wins championships.” -- Michael Jordan We have all heard the ma...
Tuesday, April 1, 2014 (0 Comments - view/add) Valued Employees: How to Create an Environment to Retain Staff » In recent years, a Watson Wyatt survey uncovered a startling statistic: more than 50 percent of employers polled sai...
Wednesday, January 1, 2014 (0 Comments - view/add) New Year's Resolution #3: Make Employee Training and Development a Priority » In general, a better-trained employee is a more effective employee. In order for a club team to operate like a well-oiled...
Tuesday, October 1, 2013 (0 Comments - view/add) Hiring Top Talent: Interview for the Best Cultural Fit » In today’s job market, open positions often draw more skilled applicants than employers have time to consider. Howeve...
Sunday, September 1, 2013 (0 Comments - view/add) The Right Match: Selecting a Design Consultant for Your Club » As economic conditions throughout the country continue to improve, so do the prospects for deferred club capital improveme...
Monday, July 1, 2013 (0 Comments - view/add) Seven of 10 Employees Aren't Putting Their Best Face Forward: A Fresh Look at Upping Employee Engage » If the saying, a team is only as good as its weakest link holds true, the club industry, and the U.S. economy as a whole,...
Monday, June 3, 2013 (0 Comments - view/add) The Cost of Employee Turnover: Retention and Loyalty Drivers » Editor’s note: The following article is adapted from NCA’s newest publication, HR Management: Best Practices for P...
Wednesday, May 1, 2013 (0 Comments - view/add) Enhanced Member Experience Starts With the Team » Any successful club manager understands that ensuring a premier member experience is the most important part of overall op...
Monday, April 1, 2013 (0 Comments - view/add) Employee Connections: Engaging Staff Through Strategic Communications » Editor’s note: This article is adapted from NCA’s upcoming publication, HR Management: Best Practices...
Friday, March 1, 2013 (0 Comments - view/add) How to Hire the Best Catering Director for Your Club » We have all heard the old saying many times, “hire the right people for the right positions.” Sounds great. Very logical....
Friday, March 1, 2013 (0 Comments - view/add) Managing Talent: Part 1 » The employment world of yesterday is slipping away. Since the start of the Great Recession, many workers were simply happy...
Saturday, December 1, 2012 (0 Comments - view/add) Employee Retention: Minimizing Employee Turnover » One of the best ways to lower employee turnover is to improve employee retention efforts and those elements of the workpla...
Thursday, November 1, 2012 (0 Comments - view/add) Voting Rights Round-Up: Paid or Unpaid Time Off? HR Matters E-Tips » Question: Are we required to provide employees with time off to vote on November 6 during the workday? If so, does the tim...
Monday, October 1, 2012 (0 Comments - view/add) Benefits Breakdown: Top 5 Trends in Employee Benefits » Employee benefits make up an important element of competitive compensation packages. Oftentimes, attractive benefit packag...
Monday, October 1, 2012 (0 Comments - view/add) Building a Commitment to Health: Ocean Reef's Outstanding Employee Wellness Program » While private clubs may be created by or their members, they are maintained and cultivated by the hard work of their emplo...
Monday, October 1, 2012 (0 Comments - view/add) The Well-Dressed Worker: Workplace Dress and Grooming » As American society becomes increasingly more casual, both at home and in the workplace, setting standards for professiona...
Saturday, September 1, 2012 (0 Comments - view/add) Rewarding Achievement: Strategic Employee Recognition Programs » Clubs often pride themselves on exceptional member service. In an environment where member satisfaction is integral to suc...
Saturday, September 1, 2012 (0 Comments - view/add) Taking Note: Employee Recognition » Private clubs thrive when employees are at their best. Happy, engaged workers provide the kind of excellent member service...
Saturday, September 1, 2012 (0 Comments - view/add) Club Culture: A Critical Component in Hiring Your Next Leader » “Culture” can be a broad term, encompassing many intangible elements of what it means to work at and be a member of a priv...
Tuesday, May 1, 2012 (0 Comments - view/add) Understanding Training and Development: Strategic HR Management » In the private club world, service and culture are vital to making the member experience worthwhile. For employees to best...
Tuesday, May 1, 2012 (0 Comments - view/add) Employee Training Options » Employee training can be conducted in two primary ways: on the job or off the job. On-the-job training is most common, ena...
Sunday, January 1, 2012 (0 Comments - view/add) Employee Retention: What Matters Most in Retaining Workers » With the unemployment rate at 8.6 percent, leaving 13.9 million unemployed Americans nationwide looking for work, the 12.8...
Sunday, January 1, 2012 (0 Comments - view/add) The Strategic HR Perspective: Supporting the Club's Long Range Goals » Whatever standards private clubs may adopt, few can deny that success and excellence are based heavily upon outs...
Thursday, December 1, 2011 (0 Comments - view/add) Illuminating Interviews: Tips & Tricks to Find the Right Fit » In the club industry, where club culture and attitude is a crucial component of daily operations, finding the ri...
Thursday, December 1, 2011 (0 Comments - view/add) Successful Interviewing Tactics » To help you gain a better understanding of successful approaches to interviewing, Rick Johnson, founder of CEO Strategist,...
Tuesday, November 1, 2011 (0 Comments - view/add) Rising Premiums of Prime Concern » As your club is considering its benefits package and health insurance offerings, there are a few things that you might wan...
Monday, August 1, 2011 (0 Comments - view/add) Enhancing Benefits: Getting the Most Out of HR Programs » In tough economic times, perks, bonuses and benefits are often the first thing to go. Unfortunately, a lack of benefits ca...
Friday, July 1, 2011 (0 Comments - view/add) Retaining Boomers: The Value of Older Employees in the Workplace » The workplace is aging. Baby Boomers make up a substantial portion of the workforce, and the knowledge and expertise that...
Friday, July 1, 2011 (0 Comments - view/add) Retaining Boomers: The Value of Older Employees in the Workplace » The workplace is aging. Baby Boomers make up a substantial portion of the workforce, and the knowledge and expertise that...
Friday, April 15, 2011 (0 Comments - view/add) Defining the Gold Standard: Perspectives on Outstanding Member Service » The “Gold Standard” for club service is often elusive, always pursued, and anything but standard. Truly excepti...
Friday, April 15, 2011 (0 Comments - view/add) Defining the Gold Standard: Perspectives on Outstanding Member Service » The “Gold Standard” for club service is often elusive, always pursued, and anything but standard. Truly excepti...
Thursday, January 6, 2011 (0 Comments - view/add) Spot, Stop Workers Comp Fraud » Legitimate workers comp claims can cost your business big money. Fraudulent claims can drive up your costs even more and f...
Saturday, January 1, 2011 (0 Comments - view/add) Social Media and the Workplace: Managing the Risks » Social media applications such as blogs, social networking, and video sharing have surged in popularity over the past few...
Tuesday, November 2, 2010 (0 Comments - view/add) Employee Benefits Trends Continue to be Highly Valued » Workplace benefits trends continue to hold significant importance for the stability and health and financial security of e...
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