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Workforce
Sunday, April 1, 2018   (0 Comments - view/add)
Ocean Reef Club: Loyalty All Around »
Ocean Reef Club (ORC) in Key Largo, Fla., is a 2,500-acre private member-owned community in a paradisiacal setting along a...
Sunday, April 1, 2018   (0 Comments - view/add)
Thursday, January 11, 2018   (0 Comments - view/add)
What are the legal implications of members behaving badly? »
With the recent headlines detailing alleged harassment by powerful persons in the entertainment industry and beyond, it is...
Thursday, January 11, 2018   (0 Comments - view/add)
Are you Properly Classifying your Caddie? »
A common and reoccurring problem that private clubs encounter is the proper classification of caddies and other club worke...
Thursday, January 11, 2018   (0 Comments - view/add)
Are employee confidentiality or non-disclosure agreements a growing trend? »
Based upon a number of industry surveys, safety and privacy rank at the top of reasons why executives join private clubs....
Monday, October 2, 2017   (0 Comments - view/add)
Perspectives on Club Executive Transitions: It Takes Preparation ... And Patience! »
The private club industry is a vibrant and ever changing community. Members, staff and general managers have often called...
Sunday, October 1, 2017   (0 Comments - view/add)
Management Staff Succession Planning: Preparing Your Club for Transitions »
ACROSS CORPORATE America companies tend to announce, well in advance, a leader’s impending departure. These announcements...
Sunday, October 1, 2017   (0 Comments - view/add)
The New Club Human Resource Department: Keys to Enhancing the Member Experience »
 “We can design, create and build the most beautiful and wonderful places in the world, but it takes people to make t...
Tuesday, August 1, 2017   (0 Comments - view/add)
DOL Takes First Crack at New Overtime Rule: Will The Rule Be Club Friendly? »
The Department of Labor (DOL) took its first formal step to remove the Overtime Exemption Rule. DOL has asked for input re...
Monday, April 3, 2017   (0 Comments - view/add)
What are a club’s reporting provisions for employment practices liability claims »
While insurance policy language may vary somewhat, most, if not all will have provisions for the club (or an insured), as...
Monday, April 3, 2017   (0 Comments - view/add)
Recognizing Commitment, Excellence and A Member of the Club Family: 56 Years and Counting »
Q: What do you get when you cross a notorious prankster, an inventive team of conspirators, more than 2,300 club members w...
Monday, April 3, 2017   (0 Comments - view/add)
Sheddling Light on Workers' Comp Reserves: What You Don't Know Could Cost Your Club »
Have you ever looked at your workers’ compensation (W/C) loss runs?Or the incurred losses versus your medical-only claims?...
Monday, April 3, 2017   (0 Comments - view/add)
Making Work Matter for Millennials: 3 Clubs Share Their Secrets »
First they were coming. Now they’re here—millennials are the largest cohort in U.S. workplaces and apparently the least en...
Monday, April 3, 2017   (0 Comments - view/add)
How Much Do We Pay Our GM? »
Q:  We have an exceptional general manager who we’d like to keep. How do we determine whether he’s being compensated...
Monday, April 3, 2017   (0 Comments - view/add)
Distribution of Club Labor Expenses »
STAFF COMPENSATION is the largest expense in any club. In fact, industry data shows that at the median, 55 percent of a cl...
Saturday, April 1, 2017   (0 Comments - view/add)
Externships that Excel: Creating a Pipeline of Talent »
How do you find passionate, enthusiastic, servant leaders—trained and experienced in private clubs—to fill management posi...
Monday, January 2, 2017   (0 Comments - view/add)
How to Achieve Club Staffing Goals: Making the Right Choices for Your Club's International Staff »
Some annual club goals usually involve staffing and ensuring that the club has the right number of employees for its needs...
Monday, January 2, 2017   (0 Comments - view/add)
Where has all the talent gone, or, where is it going? Experts' Corner »
Club management selection committees have incredibly clear, deep and diverse expectations when it comes to the skills, att...
Monday, October 3, 2016   (0 Comments - view/add)
Caddies: To Reclassify or Not. New NCA/WGA Survey Provides Insight on Caddie Status »
LAST YEAR, THE U.S. DEPARTMENT OF LABOR (DOL) established new guidance for the classification of workers as either employe...
Sunday, May 1, 2016   (0 Comments - view/add)
A Potential Breakthrough in the Immigration Debate: Using a Market-Based Approach »
Sen. Jeff Flake (R–Ariz.) has proposed a bill that could revolutionize the way clubs fill their employment needs. The legi...
Tuesday, March 29, 2016   (0 Comments - view/add)
DOL Releases Persuader Rule: Learning About, Preparing For and Fighting the Rule »
Last week, the Department of Labor (DOL) released the final version of its “Persuader Rule.” This rule requires both emplo...
Friday, January 22, 2016   (0 Comments - view/add)
Financial Wellness Programs: A Benefit for Both Employers and Employees »
Employee financial wellness programs—like traditional wellness programs that focus on health and fitness—are being offered...
Friday, January 22, 2016   (0 Comments - view/add)
What are some of the best practices for hiring club employees? Are background checks necessary? »
Q: What are some of the best practices for hiring club employees? Are background checks necessary? A:  From a fi...
Monday, November 30, 2015   (0 Comments - view/add)
Cautionary Tale for Clubs on Overtime: Don't Leave your Club Vulnerable to Litigation »
A private club in South Florida is the subject of a new lawsuit by a former employee who claims that the club did not pay...
Tuesday, October 13, 2015   (0 Comments - view/add)
Employment Agreements »
Q : What is the difference between an employment contract and offer letter? A:  This seems to be the age-old ques...
Thursday, October 1, 2015   (0 Comments - view/add)
More Unrest in the World of Seasonal Visas: Understanding the Kiawah Island Court Decision »
Imagine working diligently to ensure that your club is always legally compliant. You have spent time speaking to your atto...
Saturday, August 1, 2015   (0 Comments - view/add)
Wednesday, July 1, 2015   (0 Comments - view/add)
DOL Issues New Overtime Regulations: What Clubs Need to Know »
On June 29, the Department of Labor (DOL) proposed changes to the country’s overtime rules that could significantly impact...
Wednesday, July 1, 2015   (0 Comments - view/add)
Sunday, February 1, 2015   (0 Comments - view/add)
Enhancing the Formal Dining Experience: Etiquette and Best Practices for Waitstaff »
Private club dining is renowned not only for the quality of the food but also for the ambiance and service. While th...
Thursday, January 1, 2015   (0 Comments - view/add)
What are some of the fundamentals of high functioning service cultures? Expert's Corner »
Q. What are some of the fundamentals of high functioning service cultures? Exceptional service experiences are...
Friday, August 1, 2014   (0 Comments - view/add)
Phenomenal Member Experience Occurs at Every Point of Contact »
What is an Enhanced “Member Experience” And How Do You Create It? Member experience is the way in which the club tak...
Tuesday, July 1, 2014   (0 Comments - view/add)
Employee Performance Reviews: Making the Most of an Effective Management Tool »
Discussions about performance reviews have been under fire in recent years. While some employers find more frequent, less...
Sunday, June 1, 2014   (0 Comments - view/add)
Can Outsourcing Make Your Best Managers and Staff even more Effective? How to Find the Right Partner »
At the 11th Annual National Club Conference in beautiful San Francisco, one education session was a panel whose topic was...
Thursday, May 1, 2014   (0 Comments - view/add)

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