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Thursday, January 16, 2020 (0 Comments - view/add) The Nature of an Authentic Servant Leader » In the animal kingdom when people think of a servant leader often times the mighty lion comes to mind. In this regard many...
Thursday, January 16, 2020 (0 Comments - view/add) How can we measure and manage employee engagement? » ACCORDING TO THE BUREAU OF LABOR STATISTICS , in October 2019 the US unemployment rate was 3.6 percent—the lowest reporte...
Thursday, January 16, 2020 (0 Comments - view/add) Head of Club Compensation: GMs, COOs and CEOs » IN A REGRESSION ANALYSIS of compensation for club general managers nationwide, total operating revenue and the GM’s...
Friday, October 4, 2019 (0 Comments - view/add) Point Counterpoint: Should Overtime Be Vilified Any Longer? » Bob’s Point of View: Nothing is more demonized in modern management than overtime, a phe...
Friday, October 4, 2019 (0 Comments - view/add) Project SEARCH: Training Developmentally Disabled Young Adults for the Club Workforce » AT BOCA WEST COUNTRY CLUB in Boca Raton, Fla., club management and members consider each member of the team to be f...
Friday, October 4, 2019 (0 Comments - view/add) Lead with Heart » One of the most valuable lessons I learned as a leader is one I wish I knew earlier in my career. This lesson, however, wa...
Wednesday, July 17, 2019 (0 Comments - view/add) The Healthy Workforce: What’s Your Club’s HR Strategy? » Having been lucky enough to lead several clubs, I learned early on that there are many factors that determine a “healthy”...
Wednesday, July 17, 2019 (0 Comments - view/add) How can my club develop a strong service philosophy? » As managers, we all have a certain management style. This transcends to developing a service culture at the club that...
Monday, April 1, 2019 (0 Comments - view/add) DOL Proposes New, Simplified Joint Employer Rule: New Four-Part Test to Determine an Employer's Stat » The Department of Labor (DOL) has proposed a new rule to determine whether an employer is a joint employer or not. The pro...
Wednesday, February 27, 2019 (0 Comments - view/add) Recent Developments on Independent Contractor Issues Remain on the Front Burner » The battle rages at both state and federal levels over worker misclassification and what some call “wage theft.” The issue...
Thursday, January 10, 2019 (0 Comments - view/add) Workplace Culture and Retention » Unless you’ve built a club from the ground up, every one of us has inherited a workforce, and for that matter, a club’s wo...
Thursday, January 10, 2019 (0 Comments - view/add) What are some ways clubs can compete for entry-level employees in today’s job market? » IN OCTOBER I had the pleasure of serving on a panel with Henry Wallmeyer and two other industry experts on the topic...
Thursday, January 10, 2019 (0 Comments - view/add) An Integrated HR Management System » In today’s highly volatile employment market with a national unemployment rate of 3.7 percent in October 2018, there are s...
Thursday, January 10, 2019 (0 Comments - view/add) Clubs outsource a number of services. What are some of the benefits? » OUTSOURCING IS a relatively new business idea first identified by management consultant Peter Drucker in 1989. Druck...
Thursday, January 10, 2019 (0 Comments - view/add) Comprehensive Workforce Planning » The inception of Farmington 2027, the strategic plan that is guiding Farmington Country Club in Charlottesvill...
Thursday, January 10, 2019 (0 Comments - view/add) Performance Buy-In: Creating a Performance Based Review and Pay for Performance Compensation Plan » HIRING THE RIGHT individuals for our clubs has always been a challenge. Not only do we need to hire qualified indivi...
Thursday, January 10, 2019 (0 Comments - view/add) Staffing Apps » Flexible hiring, the gig economy, on-demand workers are all terms that reflect the fact that freelance workers now make up...
Thursday, January 10, 2019 (0 Comments - view/add) Staffing Solutions: Keeping Pace in a Hot Job Market » Labor shortages are a national challenge— and private clubs are among the industries experiencing difficulty in recruiting...
Thursday, January 10, 2019 (0 Comments - view/add) The Recruitment/Retention Puzzle » We all have heard it and said it numerous times, but now it seems club managers are living this trite saying more than eve...
Tuesday, October 9, 2018 (0 Comments - view/add) How can employment agreements be a win-win for both the club and manager? » THE NATURE of employment agreements and their terms have been changing for many years now. Not too long ago it was c...
Tuesday, October 9, 2018 (0 Comments - view/add) How do California labor laws affect the rest of the United States? Wage and Hour » APPLICABLE MINIMUM WAGE is defined as the highest of federal, state or local rate. The current federal minimum wage...
Tuesday, July 10, 2018 (0 Comments - view/add) The California Supreme Court Creates a New Test » For clubs throughout the country, the problem of misclassification of employees has been an issue for some time. Recently,...
Tuesday, July 10, 2018 (0 Comments - view/add) Will other states follow the recent California ruling on the status of independent contractors? » FOR MANY YEARS, the business staffing environment in the United States has been employee-based, but there is a growi...
Tuesday, July 10, 2018 (0 Comments - view/add) Will other states follow the recent California ruling on the status of independent contractors? » FOR MANY YEARS, the business staffing environment in the United States has been employee-based, but there is a growi...
Tuesday, July 10, 2018 (0 Comments - view/add) Turnover Among Private Club Staff »
Tuesday, July 10, 2018 (0 Comments - view/add) What’s your compensation philosophy? » AND WHAT’S THE NEED of having one? The budget-planning period is just around the corner and soon you’ll be building...
Friday, June 1, 2018 (0 Comments - view/add) California's New Independent Contractor Test » Photo credit: Marie-Lan Nguyen The California Supreme Court has decided to implement a new, more stringent test to de...
Friday, June 1, 2018 (0 Comments - view/add) Club Safety Tip: Employee Safety Training and Education » Educating club employees on safety requirements should be a priority—and the following Federal OSHA list is mandatory for...
Sunday, April 1, 2018 (0 Comments - view/add) High Expectations for HR and the Workplace » Human resources has always been an important component of the American work life, but even more so today. From recruiting,...
Sunday, April 1, 2018 (0 Comments - view/add) The Pulse on Club Human Resources: Where Clubs Stand on Staff Management and Workforce Initiatives » Nearly 400 managers responded to a Pulse Survey about human resource and employee issues earlier this spring to better und...
Sunday, April 1, 2018 (0 Comments - view/add) Club Culture: The Winds of Change » Culture is the glue that holds societies together. It unites; it motivates; it enables. However, because culture is pervas...
Sunday, April 1, 2018 (0 Comments - view/add) The Staff of the Future » “What’s the opposite of a trend?” It most likely is an oppositional perspective that keeps us locked in a mindset that...
Sunday, April 1, 2018 (0 Comments - view/add) Employee Engagement Drives Commitment, Productivity, and Retention: Is it the Chicken or the Egg? » Recent studies mentioned in the macro article measure employee engagement. But, what is an "engaged employee"? There...
Sunday, April 1, 2018 (0 Comments - view/add) Grooming Future GMs: Farmington Country Club’s Assistant Manager Training Program » Farmington Country Club in Charlottesville, Va., is renowned for its Southern hospitality, beautifully landscaped grounds...
Sunday, April 1, 2018 (0 Comments - view/add) Systems Work, but Living Your Culture Works Better: How the Detroit Athletic Club Upped its Game » After years serving as a beacon of light in Detroit’s distressed downtown, the Detroit Athletic Club (DAC) is now a pillar...
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