| Club facilities are in constant need of maintenance and repairs, members' wants and needs evolve, and hopefully growth and prosperity are in the forecast for your club's future. Whatever the reason, sooner or later there will be the need for capital improvements to address changing times or at least fight the battle against facilities wear and tear. Whether it's a relatively minor interior redecoration involving a few key players or a total teardown that requires dozens of companies to work together in a complex and lengthy effort, there are common dynamics (regardless of scale) in the decision-making process, yet there are also very different sets of circumstances if your club is considering a multi-million dollar undertaking. Join us for an informative discussion involving seasoned club general managers/CEOs who have experienced various types of enhancement projects. Listen to their stories and send questions as we learn about what goes into the decision to pursue a project, the process of hiring a fitting team of experts, navigating the design and approvals processes, guiding your operations through a construction zone and enjoying the success and fulfillment of the completed effort. Panelists: Kimberly Clark Warren, CCM, General Manager/Chief Operating Officer, Saucon Valley Country Club Mark Bado, MCM, CCE, General Manager/Chief Operating Officer, Mizner Country Club Haissam Baityeh, CCM, CCE, General Manager/Chief Operating Officer, Washington Golf & Country Club This webcast is free to current NCA Member Clubs’ Staff and Board of Directors, and $99 for non-NCA Members.     |