Over time we discover that in many scenarios, there is a subjective process for performance evaluation – or no process at all. This is concerning, as we often see a connection between managers who aren’t receiving feedback and managers who are being let go from their positions. This webcast will highlight the importance of clear communication, alignment of initiatives and transparency, and how these key elements influence long-term leadership success at private clubs.  Key topics of conversation include:

• Why club leaders should prioritize goal-setting and feedback processes.
• Format and frequency for benchmarking.
• Best practices for structuring compensation bonuses.
• Key areas of measurement and key performance indicators.

Presented by

Kurt D. Kuebler, CCM, CMAA Fellow, Partner, KOPPLIN KUEBLER AND WALLACE

Thomas B. Wallace, III, CCM, CCE, ECM, Partner KOPPLIN KUEBLER AND WALLACE

This webcast is free to current NCA Member Clubs’ Staff and Board of Directors, and $99 for non-NCA Members.