Webcast: How Bethesda Country Club Enhances Customer Experience with Security
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8/26/2021
When: Thursday, August 26, 2021
2:00 PM
Where: Online
1201 15th Street, NW
Suite 450
Washington, District of Columbia  20005
United States
Contact: John C. Good
good@nationalclub.org
(202) 822-9822


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Learn how Bethesda Country Club implemented a video surveillance system upgrade for their facility without the support of a dedicated security team. With Verkada, Bethesda Country Club is not only able to resolve incidents efficiently, but also able to improve guest experience by understanding where to increase the staff to member ratio in real-time.

The webcast will demonstrate how to:

· Quickly search for incidents using people & vehicle analytics, license plate recognition and heat maps

· Set up crowd notifications to reduce member and customer wait times

· Share footage with stakeholders and law enforcement within seconds

 

Presented by

Susana Soriano, Member Services Manager, Bethesda Country Club

David Ecker, Account Executive, Verkada

 

 

Moderated by  

John C. Good, Director, Events, Technology and Member Engagement, National Club Association 

 

This webcast is free to current NCA Member Clubs’ Staff and Board of Directors. 

Attendees will receive a YETI tumbler as a token of appreciation.

Contact Us

Address: 1680 Duke Street, Suite 420, Alexandria, VA 22315 

Telephone: +1 (202) 822-9822

Fax: +1 (202) 822-9808

Email: info@nationalclub.org

The National Club Association® (NCA®) has been the advocate for the private club industry in Washington, D.C., for nearly 60 years. As the voice of private clubs on Capitol Hill, NCA ensures that club concerns are forefront when legislative and regulatory issues affecting the industry are being decided. In addition, NCA provides club leaders an outstanding array of resources on club industry trends, governance best practices, legal and operational matters and ways to strengthen club leadership.

NATIONAL CLUB ASSOCIATION and NCA are registered in the U.S. Patent and Trademark Office as a service mark of National Club Association.